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Home > About Us

About Us

New Ceiling Tiles, LLC.

New Ceiling Tiles, LLC started in 2007. We have over 100 years combined experience in ceilings and walls. The majority of the employees are female with an average age of 50 years old. The majority owner is a veteran of the Vietnam era and one third of our employees have served in the military.

We are located in Wisconsin (warehouse and shipping) and Texas (sales and corporate office).

The majority owner, while in the ceiling restoration business, researched and found a solution to the age old problem of water spots, sagging and molding ceiling tiles. In 2009, he helped develop what became known as Genesis Ceiling Tiles. Genesis ceiling tiles are the first 3/16" or 5/32" thick PVC tiles that are 100% class A, which means they pass all of the ASTM E 84 tests for Flame Spread and Smoke Index.

Much has gone into the development of a tile that will resist mold, mildew, bacteria, water stains or spots. Especially one that will not sag due to humidity or moisture and is washable and class A. Genesis Pro Series ceiling tiles are the result of that effort. Additional tiles were developed that resemble traditional acoustic tiles, plus two styles of tegular (revealed edge) tile.

New Ceiling Tiles, LLC wants everyone to understand they can have a ceiling that is waterproof and washable and if maintained on a regular basis (cleaning), will look as good in 10 years, even 20 years, as it does the day they were installed. Meaning no more need of replacing ceiling tiles, grid, air diffusers and returns, ever! Our Tiles are the only ones that are Class A (fire code), 3-5MM (1/4") thick, made of pure virgin PVC and with no fillers. Other manufacturers either do not meet the code or are extra thin and require some other support to keep from sagging.

We deal mostly in PVC and plastics but additionally have metal grid and real wood ceilings.

We will not carry standard wood/mineral fiber tiles as that tile is so problematic and the issues they have are the reason why we started this company. Our goal is to provide a great, long term product that is worry free.

Corporate Office: 

New Ceiling Tiles, LLC.

5035 FM 2920, #401

Spring, TX 77388

Main Phone Number: 800-518-9835 

Fax Number: 888-430-2520
Email Address:

Sales Manager: Barbara Wilhite
Accounting Manager: Carol Ohlendorf 
President: Jeff Louis

Our hours of operation are (EST) 8:00 AM - 6:00 PM, (CST) 7:00 AM - 5:00 PM, (WST) 5:00 AM - 3:00 PM Mon - Thursday. On Fridays we close at 5 PM (EST), 4 PM (CST) and 2 PM (WST).

Closed: Christmas, New Years, Memorial Day, 4th of July, Labor Day, Thanksgiving and Black Friday

Close at Noon (CST) Wed before Thanksgiving, Christmas Eve and New Years Eve.

Thanks for shopping with us!

* Flat Rate Per Box Shipping is offered only to the contiguous continental 48 states of the United States.
For shipping quotes to any other area (such as Alaska or Hawaii), please call us at 800-518-9835